iPEDS FAQs

 

Q: What is iPeds™?

A: TWHBEA’s member-only Internet Pedigree Program with access to up-to-date registry and show information.

Q: How do I find my membership number to register for iPeds™?

A: Your membership number is on your TWHBEA membership card. If you do not have your card you can call our office to find out this information.

Q: How do I find my password?

A:Your password is emailed to you when you register for iPeds™. Should you lose your password, you can click on the "Forgot Password?" link on the iPeds™ Login Form page. Enter your membership account number, and your password will be emailed to you.

Q:What is the difference between standard access and premium access?

A: Standard access is free to all members.  With standard access a member can see their personal information, a list of their own horses and use iPeds™ Quick Search to get basic information on any horse in the registry. Premium access is available by subscription.  With premium access you can look up complete pedigrees, production records, owner history, DNA and blood-typing information and show records on any horse.  Using premium access iPeds™ Detail Search you can find horses by using different criteria such as foaling date, color, sex, sire, dam, etc.  Premium users can also build a pedigree using the sire and dam of their choice.

Q:I have upgraded to premium access, but it looks the same as the standard access. Will I be able to use the premium access?

A: After logging on to iPeds™ the first screen that both standard and premium users will see is their personal information which includes whether or not they have Premium access and, if they do, when it will expire.  If the profile shows your Current Access as Premium you will be able to use all of its features.

Q: Why aren’t all of the horses I have owned in my iPeds™ My Horses list?

A: The horses listed are for the membership number you currently have. You may have had other member numbers in the past.  In order to get all of the horses you have owned into your My Horses list contact TWHBEA for assistance.

Q: How do I find show records and production information on horses?


A: Information on show records and production information is only available through premium access. Links on the premium access iPeds™ Horse Information screen will take you to a horse’s show records and production information.

Q: Can I get the address of an owner of a horse on IPEDS™?


A: Yes, the address is available to premium users in a horse’s ownership history unless that person has chosen not to share that information.

Q: I used to be able to view information through the premium access, but now I only have the standard access. Why?


A: Your iPeds™ premium subscription has probably expired. You will still be able to use standard access if your TWHBEA membership is current, but you will have to renew your iPeds™ subscription to use premium access.  Reminders that your subscription is about to expire will be sent by e-mail to the e-mail address you have on file with TWHBEA.  You can verify we have your current e-mail address by logging onto iPeds™ and checking your personal information.

Q: I know my iPeds™ premium membership is current, but I cannot login to iPeds™. Why?


A: If your TWHBEA membership has lapsed, you will not be able to access iPeds™, whether you have standard or premium access. You will need to renew your TWHBEA membership in order to continue using the iPeds™ program.

Q: I am having some problems with iPEDS that I would like to let TWHBEA know about.  How do I do that?

A: Send a note to ipedsinfo@twhbea.com. Please provide detailed information on the problem you encountered.  For example, provide us with a list of the entries you made and the screens that you viewed that led up to the problem.

Q. What do I do if I find something wrong in IPEDS?

A. Use the chart below to get the information corrected.
 

Incorrect Data
What The Owner Needs To Do What TWHBEA Will Do
A gelding is still recorded as a stallion Send in his papers plus the bill/certificate from the vet showing that the horse was gelded.  Papers will be stamped, the information in computer will be updated, and all paperwork be sent back to owner. Owner will get a $5 credit on account.
A horse has died but is still shown as being alive Send the registration papers to TWHBEA and notify them that the horse has died.
NOTE: Papers can be returned if requested.
 
The information in the computer will be updated. A notation will be made on the registration papers. If requested, the papers will be returned to the owner.
Owner will get a $5 credit on account.
 
The horse’s color is wrong and the horse is less than 2 years old Submit the registration papers, a notification of what the correct color is, and a statement from the breeder. New papers will be issued free of charge. The information in the computer will be updated.
TWHBEAs Color and Marking Brochure provides guidance on selecting the correct color.
 
The horse’s color is wrong and the horse is over 2 years old Submit the registration papers, a notification of what the correct color is, and 4 photographs (both sides, back and front) showing the correct horses color to TWHBEA. If the horse has been genetically tested for color, a copy of the results should be included.
If the color is questionable even with pictures genetic testing by an approved lab may be required if you have not already had that done.
 
New papers will be issued. See the Fee Schedule for associated costs. The information in the computer will be updated.
TWHBEAs Color and Marking Brochure provides guidance on selecting the correct color.
 
The horse’s markings are wrong. Registration papers, a written description of the markings, and photographs showing those markings must be submitted to TWHBEA. New papers will be issued. See the Fee Schedule for associated costs.  The information in the computer will be updated.
The horse has a microchip but it isn’t recorded. Only microchips purchased from  TWHBEA are entered in the system. The information in the computer will be updated.
The owner is wrong If the papers were transferred already, the current owner will need to contact TWHBEA to make the correction.
If the papers have not been transferred, the transfer of ownership paperwork and fees will need to be sent to TWHBEA.
 
Paperwork and computer information will be updated. See the Fee Schedule for associated costs.
Show results are missing / incorrect Provide a copy of show results from HIO or previously published show results from national publication. Show records will be updated.
Horses I owned previously are not listed Contact TWHBEA to ensure that any different membership numbers you had previously are assigned to your name. Ownership records will be updated

 

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